Powersports East has a long-standing reputation for delivering exceptional customer service. This reputation for excellence has resulted in superior customer loyalty, with a customer list numbering in excess of 50,000 and an email list of over 10,000 customers.This culture of excellence has also resulted in long-term franchise relationships with key industry players, including Honda, Yamaha, Suzuki, Kawasaki, Kymco, and Royal Enfield.
Experienced staff with extensive industry knowledge are capable of running the business at an exceptional level with minimal owner supervision. Management turnover is low. Sales manager, service manager, parts manager and office manager have long tenures and are reliable, excellent performers.
Creative marketing engages customers with Open Houses, Bike Nights, Seminars, Fashion Shows, Stunt Shows, and Bike Contests. Social marketing is handled by a contracted service. Marketing of vehicles is done online through our Powersports East website as well as Cycle Trader, Instagram, and Facebook Marketplace.
Powersports East has a well-run and competitive consignment program for bikes and accessories which has enhanced the business opportunity for used bikes.
Mission Statement:
AT POWERSPORTS EAST, YOUR FUN IS OUR BUSINESS. OUR PROFESSIONAL STAFF PROVIDES EXCELLENT PRODUCTS AND SERVICES TO OUR FAMILY OF POWERSPORTS ENTHUSIASTS. WE DEVELOP OUR CUSTOMER BASE BY HAVING HELPFUL AND KNOWLEDGEABLE STAFF, EXTREMELY RELIABLE PRODUCTS, AND A FRIENDLY CONSUMER ENVIRONMENT. ALL OF THESE COMPONENTS CONTRIBUTE TO ITS PROFITABILITY AND RECOGNITION AS A REMARKABLE DEALERSHIP. POWERSPORTS EAST IS A FUN PLACE TO BE.
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