ESTABLISHED MANAGED IT SERVICES PROVIDER - NORTHERN INDIANA & SOUTHWESTERN MICHIGAN
This well-established managed IT services business has been serving small and mid-sized businesses since 2007, generating $455,000 in annual revenue with $174,815 in cash flow. Operating from a home-based office with minimal overhead, the company has built an exceptional 93% customer retention rate through referrals and reputation alone.
SERVICES & EXPERTISE:
• Managed IT services and cybersecurity solutions
• Microsoft 365 administration
• Backup and disaster recovery
• Virtualization and cloud services
• Firewall and remote access management
• Server/workstation support and break-fix services
• Surveillance systems implementation
• Compliance support (HIPAA, PCI, CMMC, SOC 2)
CLIENT BASE:
Diversified portfolio including medical and dental practices, law firms, accounting firms, manufacturers, machine shops, schools, and various business types. The business has successfully carved out a niche serving smaller businesses often overlooked by larger competitors.
OPERATIONAL ADVANTAGES:
• Home-based operation with low overhead costs
• Full-time field technician committed to staying with new ownership
• Server rack equipment and cloud infrastructure included
• Many clients retained since company inception
• Strong recurring revenue model
TRANSITION SUPPORT:
The retiring owner will provide comprehensive transition assistance including customer introductions, operational procedures, and knowledge transfer. The experienced field technician's commitment to remain ensures operational continuity.
GROWTH POTENTIAL:
Significant expansion opportunities exist through formal marketing initiatives and dedicated sales efforts. The business has grown entirely through referrals with no structured sales process, indicating substantial upside potential for a motivated buyer ready to implement growth strategies.
This turnkey operation offers an excellent opportunity to acquire an established IT services business with proven systems, loyal customers, and tremendous growth potential in a thriving market.
Ad#:2510167