Businesses Franchises Brokers

Navigating Supply Chain Challenges: Small Business Resilience

Business owner navigating supply chain logistics.

While the economy is showing signs of strength, with low unemployment rates and inflation easing from its 2022 peak, small business owners find themselves still grappling with the residual impact of the pandemic as they work to adapt to the new normal. One of the most significant challenges small businesses face in this uncertain landscape is the ongoing disruption to supply chains. The pandemic exposed vulnerabilities in global supply networks, leading to shortages, delays, and increased costs that disproportionately impacted small businesses. Since 2020, business owners have been adapting by diversifying suppliers, updating inventory management strategies, and finding innovative solutions to maintain operations and meet customer demand.

BizBuySell's most recent Insight Report survey data reveals how small business owners are coping with various issues, including the current state of supply chain disruptions. The survey finds that more than a quarter of business owners report ongoing supply chain difficulties. While many owners report gradual improvement, many also continue to face challenges and experience slow and uneven progress.

Common Supply Chain Challenges Faced by Small Businesses

Small business owners report that while there are improvements with a variety of elements in the supply chain, the progress being made is slow and inconsistent. In fact, when BizBuySell surveyed owners on this topic a year ago, for the first quarter of 2023, 49% of respondents said that supply chain issues are improving. However, in the most recent survey for Q1 2024, that percentage has slightly decreased to 46.63%, indicating a 2.46% decline year-over-year. When asked to elaborate on the challenges they are facing, owners shared that across the spectrum, they are seeing everything from inconsistent availability of products and materials, delays in receiving supplies and fulfilling customer orders, to geopolitical factors and global uncertainties continuing to impact supply chain stability. The year-over-year decrease in the percentage of owners reporting improvements suggests that supply chain disruptions remain a persistent challenge for small businesses, even as the economy shows signs of recovery.

In addition to these issues, business owners are seeing inflation and increased costs impact profitability. Many owners point out that even when supplies are available, costs have gone up significantly, putting pressure on the bottom line. Survey responses suggest that the severity of supply chain issues varies across different industries. Some industries, such as plumbing and manufacturing, report more persistent challenges than those faced by other sectors.

Strategies for Overcoming Supply Chain Issues

To navigate the ongoing supply chain challenges, small business owners are employing various strategies to build resilience and adaptability. One approach business owners are taking is to diversify suppliers and explore alternative sourcing options. By expanding their network of suppliers and considering new sources, businesses can reduce their reliance on a single provider and minimize the risk of disruptions.

Some businesses are also exploring reshoring, nearshoring, or insourcing as a means to mitigate supply chain risks. By bringing production closer to home or in-house, companies can gain greater control over their supply chain, reduce transportation costs, and improve speed to market.

Building Resilience to Enhance Business Value

Building supply chain resilience not only helps small businesses navigate short-term challenges but also enhances their long-term value. A resilient supply chain can be a key selling point for potential buyers, as it demonstrates the business's ability to adapt and thrive in the face of disruptions.

When developing growth and exit strategies, small business owners should prioritize supply chain resilience as a lever to build value. By highlighting supply chain resilience to potential buyers, small business owners can differentiate themselves in the market and command a higher valuation. A business that can demonstrate a track record of successfully navigating supply chain challenges and has proactive strategies in place to mitigate future risks will be more attractive to buyers.