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We've had a couple see our our business, and now won't return calls or reply to e-mails, any suggestions?

We had this couple call several times before coming to meet with us and see the business. They asked great questions, but afterwards, won't return follow up calls, or reply to our e-mails to inquire as to their thoughts!

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The BAF Group LLC
MD

I agree with Julie. I am not saying you did, but I would NEVER put all my eggs in one basket. Too many things can go wrong, even in the best of deals. Forget them and move on, perhaps periodically asking if they were okay, or some other non-threatening way of getting them to simply give you the courtesy of a return call. It would be great to know why they dropped the ball, but this happens many, many times. Sometimes, please simply don't have the courage to tell you they are no longer interested.

Nov 15, 2009
Julie A. Barnes, CPA
Small Business Exchange, Inc.
Travis County, TX

Hi Paul,

I would strongly advise that you continue advertising your business and move on - folks simply don't like to deliver bad news and it appears that this couple is no longer interested. If they change their minds, you can be assured that they will contact you.

I'm assuming that you are not working through a broker. Your situation is a prime example of how an intermediary provides a professional buffer. As a broker myself, I can tell you that potential buyers have no problems providing feedback to me about why or why not they are interested in my listings.

You should also bear in mind that I usually work with 20 - 40 potential buyers before consummating a sale so you can expect to spend a lot of time and effort dealing with a whole bunch of folks - many of whom will move on without providing feedback. Sad but true.

Please feel free to visit my blog: http://www.AustinBusinessesForSaleBlog.com for advice on how to buy and sell a business.

Good Luck!
Julie A. Barnes
President, SBX, Inc.

Nov 15, 2009

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